How we work
Six stages. The useful thing to know is which ones need you, because that is what decides whether the launch date holds.
Nothing starts until the price, the scope and the launch date are agreed in writing. That single rule prevents most of what goes wrong on web projects.
1. Enquiry
You send the shape of the project by email or through the quote page. We read it and ask one or two questions if anything is unclear. No sales call unless you want one.
2. Written quote — within 24 hours
One fixed figure for a defined scope, a launch date, the number of revision rounds, and a list of what the price does not cover. If a job needs longer than a day to quote, we say so on day one.
3. Design concept
We design the homepage and one interior page and send them over. You approve the direction before anyone builds the rest, so if it is wrong you find out in week two rather than week six.
4. Build
The quiet stretch. Nothing needed from you unless content is outstanding.
5. Review
You get a private link and click everything. We fix what is wrong.
6. Launch and handover
We go live, then walk you through editing your own pages and record it so you can rewatch it. Every login transfers to you.
What we need from you, and when
Late content is the single most common reason projects run late — not design, not development. So we tell you at the start exactly what we need and when.
- Before kick-off: your logo, brand colours if you have them, and any existing photography.
- By the end of week one: copy for each page, or confirmation that you want us to draft it.
- Before build: logins for anything the site connects to.
- During review: feedback consolidated from one person, not five separate emails.
If content is late, the launch date moves. We say that at the start rather than in week five, and we tell you the new date rather than letting it drift.
What is agreed in writing before anything starts
- A fixed price for the agreed scope. Extra work is quoted separately and approved before we touch it.
- A launch date, plus what happens to it if content is late.
- The scope: page count, features, revision rounds, and what the price excludes.
- Ownership: domain, hosting, design files and every login transfer to you on final payment.
- A defect period: bugs in what we built are fixed free for 30 days after launch.
These are set out in our terms. You are welcome to have a solicitor read them before signing.
Common questions
01How long does a project take?
Four to six weeks for a typical small business site, six to fourteen for ecommerce. Roughly half of that is content and feedback rather than build time. See how long it takes.
02What if I do not like the design?
That is what the concept stage and revision rounds are for. You approve a direction on two pages before the rest is built, so a wrong turn costs days rather than weeks.
03What happens if I need to stop?
Our terms set out what happens if either side ends the project, including what you own of the work done so far. Ask before you sign rather than after.
04Do you take a deposit?
Yes, and the amount and schedule are stated in the quote. Nothing is ever charged that was not agreed in writing first.
Get a fixed quote in writing
Answer five questions and we come back with one number, inside a day. You are not committing to anything by asking.
Or email contact@hire-web-designer.com