Privacy Policy
Who we are
This site is operated by [Registered legal entity name], trading as Hire Web Designer, registered at [Full registered address] — company number [number], if applicable].
For anything about your data, including requests to see or delete it, email contact@hire-web-designer.com. We aim to reply within five working days and are required to respond substantively within one month.
For UK and EU visitors, we are the data controller for the information described below.
What we collect
We collect three kinds of information, and no more than we need.
Information you give us
When you complete the quote form or email us, we receive your name, email address, and anything else you choose to include: your phone number, business name, website address, budget range, deadline, and a description of your project. If you become a client, we also hold billing details and any content, images, logins, or documents you send us for the work.
Information collected automatically
Our analytics record which pages are viewed, roughly how long for, the type of device and browser, the approximate region the visit came from, and the site or search that led you here. This is aggregated and does not identify you personally.
Information from third parties
If you reach us through a referral or a platform such as a freelance marketplace, we may receive your contact details and a project brief from that platform, governed by the platform's own privacy terms.
Why we use it, and our legal basis
Under UK and EU data protection law we must have a lawful basis for each use. Ours are set out below.
| What we do | Legal basis |
|---|---|
| Reply to your enquiry and prepare a quote | Steps taken at your request before entering a contract |
| Deliver a project you have engaged us for | Performance of a contract |
| Send invoices and keep accounting records | Legal obligation |
| Measure how the site is used and improve it | Legitimate interests |
| Send occasional updates about our services | Consent, which you may withdraw at any time |
| Establish or defend a legal claim | Legitimate interests |
We do not use your information to make automated decisions about you, and we do not build advertising profiles.
Where your data is held
Our providers may store or process data outside the UK and European Economic Area, including in the United States. Where that happens, transfers are covered by an appropriate safeguard: the UK International Data Transfer Agreement, the EU Standard Contractual Clauses, or an adequacy decision covering the destination country.
You can ask us for details of the safeguard applying to a particular provider at contact@hire-web-designer.com.
How long we keep it
| Type of information | Kept for |
|---|---|
| Enquiries that do not become projects | 12 months from last contact |
| Client project files and correspondence | 3 years after the project ends |
| Invoices and financial records | 6 years, as tax law requires |
| Analytics data | 26 months, then deleted |
| Marketing consent records | Until you withdraw consent |
You can ask us to delete your information sooner. We will do so unless we are legally required to keep it, in which case we will tell you which records we must retain and for how long.
Your rights
Wherever you live, you can ask us to show you what we hold about you, correct it, or delete it. Email contact@hire-web-designer.com. We will not charge you and will not treat you differently for asking.
If you are in the UK or EU
You have the right to access your data, have inaccurate data corrected, have your data erased, restrict how we use it, receive a copy in a portable format, object to processing carried out under legitimate interests, and withdraw consent at any time.
You may also complain to a supervisory authority. In the UK that is the Information Commissioner's Office at ico.org.uk. In the EU it is the authority in your country of residence. We would rather you came to us first so we can put things right.
If you are in California
You have the right to know what personal information we collect and why, to request its deletion, to correct inaccurate information, and to opt out of its sale or sharing.
We do not sell or share personal information as those terms are defined by the California Consumer Privacy Act, and we have not done so in the preceding twelve months. We do not knowingly collect information from anyone under 16.
You may use an authorised agent to make a request on your behalf. We may ask for proof of their authority and verification of your identity before we act.
Security
The site is served over an encrypted HTTPS connection. Access to client files and correspondence is limited to the people working on your project, protected by unique passwords and two-factor authentication wherever the service supports it.
No system is completely secure, and we cannot guarantee that data sent over the internet is entirely safe in transit. If a breach occurs that is likely to put your rights at risk, we will notify you and the relevant regulator within the timeframes the law requires.
Children
This site is intended for business owners and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us their information, email us and we will delete it.
Changes to this policy
If we change how we handle personal data, we will update this page and change the date at the top. Where a change materially affects your rights, we will tell you directly if we hold your contact details.
Questions about any of this: contact@hire-web-designer.com.